Shipping Policy – Eau de Parfum & Attar Products

1. Order Processing

• All orders are processed within 1–3 business days after confirmation
• Orders are not processed on Sundays or public holidays
• You will receive a confirmation once your order is shipped

2. Shipping Time

• Standard delivery time: 3–7 business days depending on location
• Remote or rural areas may take longer

3. Shipping Charges

• Shipping charges (if applicable) will be calculated at checkout
• Free shipping may be offered on selected orders or promotions

4. Order Tracking

• Once your order is shipped, a tracking ID/link will be shared
• You can track your shipment through the courier partner’s website

5. Delivery Attempts

• Courier partners will usually make 2–3 delivery attempts
• If the order is undelivered after multiple attempts, it may be returned

6. Delays

• Delivery may be delayed due to:
• Weather conditions
• Logistics issues
• High order volume

We appreciate your patience in such cases.

7. Incorrect Address

• Please ensure your shipping details are accurate
• Orders with incorrect or incomplete addresses may be delayed or cancelled

8. Damaged Package

• If you receive a damaged or tampered package, do not accept it
• Report the issue immediately at: griffinoud16@gmail.com

9. Lost Shipments

• If your order is marked as delivered but not received, contact support within 48 hours
• We will assist in resolving the issue with the courier partner

For any shipping-related queries, contact: griffinoud16@gmail.com